As a Lead Barista problem solving and taking leadership is crucial for success at TB&TB. Everything we do at our coffee roasting company is intentional, our design, craft for customer and warm connections with our customer leads to show the dedication and respect with have for our world class coffees.


Taking ownership of your position and being the building blocks for the team is what we are looking for in this position, the means putting the genuine care for the necessary operational tasks, from coffee quality and presentation standards to keeping our stores up to optimal presentation at all times while connecting with our patrons at a welcoming level.

You will work hand in hand with the Senior Leader and be their right hand on the daily operations of your store.

Necessary Qualifications for this Position:

- Demonstrates the ability to consistently produce high-quality Latte Art in each beverage.
- Possesses expertise in dialing in Espresso and PourOver grinders for a flawless extraction.
- Able to take on closing shifts and successfully finish the task in a timely manner.
- Capable of handling closing shifts and completing all tasks efficiently within the allocated time frame.
- Proficient in managing the fast-paced dynamics behind the bar, maintaining a clean and organized workflow while ensuring the delivery of quality drinks with quick turnaround times.
- Food Handlers Certification.


The Boy & The Bear - Coffee Roastery is an equal opportunity employer. We interview and hire applicants of all backgrounds, orientations, expressions, and identities, ensuring a diverse and inclusive workplace. Join us in fostering a welcoming environment where everyone's unique contributions support our mission to craft an exceptional coffee experience for our customers.

• You are passionate for world class specialty coffee.
• Impeccable warm & coffee focus Customer Service.
• 2 years of experience in the Specialty Coffee industry.
• Solid Latte Art Skills.
• Knows how to dial and make the right variable adjustments for a great espresso shot.
• Reliable on every shift and strong work ethics.
• Detail oriented, everything we do at TB&TB is intentional with details that enhance our customers experience.
• Problem solver.
• Flexible schedule and MUST be able to work Saturdays, Sundays, and holidays.
• Food Handlers card required.
• Must work well with others and take initiative.
• Keeping a healthy and amicable work environment is also your priority.

• Makes decisions at the store level and notifies Senior Lead.
• Attend to our team members concerns and solve them effectively.
• Identifies unprofessional and or toxic behaviors within your store team and addresses to keep a positive and safe work environment.
• Leads and reinforces our company’s values and specialty coffee culture between our team to project the same into our customer’s experience.
• Knows how to organize your team according to everyone’s strengths for a faster service and consistent product quality.
• Ensures all cafe areas are clean and tidy by creating Daily cleaning schedules for the entire store.
• Always keeps shelves and fridges fully stock and clean.
• Keeps products on the shelves aligned and organized by date.
• Manages raw material by date to avoid/reduce unnecessary waste.
• Solves every unforeseen store task in a timely manner and effectively.
• Maintains safety features and optimal store appearance, FOH, and BOH.
• Order’s turnaround time is always your main priority.
• Attends to customer’s feedback, complaints and finds ways to resolve any situation making sure the customer is finally satisfied.

As a Lead Barista problem solving and taking leadership is crucial for success at TB&TB. Everything we do at our coffee roasting company is intentional, our design, craft for customer and warm connections with our customer leads to show the dedication and respect with have for our world class coffees.


Taking ownership of your position and being the building blocks for the team is what we are looking for in this position, the means putting the genuine care for the necessary operational tasks, from coffee quality and presentation standards to keeping our stores up to optimal presentation at all times while connecting with our patrons at a welcoming level.

You will work hand in hand with the Senior Leader and be their right hand on the daily operations of your store.

Necessary Qualifications for this Position:

- Demonstrates the ability to consistently produce high-quality Latte Art in each beverage.
- Possesses expertise in dialing in Espresso and PourOver grinders for a flawless extraction.
- Able to take on closing shifts and successfully finish the task in a timely manner.
- Capable of handling closing shifts and completing all tasks efficiently within the allocated time frame.
- Proficient in managing the fast-paced dynamics behind the bar, maintaining a clean and organized workflow while ensuring the delivery of quality drinks with quick turnaround times.
- Food Handlers Certification.


The Boy & The Bear - Coffee Roastery is an equal opportunity employer. We interview and hire applicants of all backgrounds, orientations, expressions, and identities, ensuring a diverse and inclusive workplace. Join us in fostering a welcoming environment where everyone's unique contributions support our mission to craft an exceptional coffee experience for our customers.

• You are passionate for world class specialty coffee.
• Impeccable Customer Service.
• 2 years of experience in the Specialty Coffee industry.
• Solid Latte Art Skills.
• Knows how to dial and make the right variable adjustments for a great espresso shot.
• Reliable on every shift and STRONG WORK ETHICS.
• Detail oriented.
• Problem solver.
• Legacy to our customer experience and product quality is your big priority.
• Flexible schedule and MUST be able to work Saturdays, Sundays, and holidays.
• Food Handlers card required.
• Must work well with others and take initiative.
• Keeping a healthy and amicable work environment is also your priority.

• Makes decisions at the store level and notifies Store Manager as well as ownership.
• Attend to our team members' concerns and solve them effectively.
• Identifies unprofessional and or toxic behaviors within your store team and addresses to keep a positive and safe work environment.
• Leads and reinforces our company’s values and specialty coffee culture between our team to project the same into our customer’s experience.
• Responsible for shift covering when sick days or no show for other team members.
• Knows how to organize your team according to everyone’s strengths for a faster service and consistent product quality.
• Ensures all cafe areas are clean and tidy by creating Daily cleaning schedules for the entire store.
• Always keeps shelves and fridges fully stock and clean.
• Keeps products on the shelves aligned and organized by date.
• Manages raw material by date to avoid/reduce unnecessary waste.
• Solves every unforeseen store task in a timely manner and effectively.
• Maintains safety features and optimal store appearance, FOH, and BOH.
• Order’s turnaround time is always your main priority.
• Ensures every order will be a faster service with a consistent high product quality.
• Ensures that the barista on the register greets every customer immediately in a friendly manner before the customers greet first.
• Attends to customer’s feedback, complaints and finds ways to resolve any situation making sure the customer is finally satisfied.

As a Lead Barista problem solving and taking leadership is crucial for success at TB&TB. Everything we do at our coffee roasting company is intentional, our design, craft for customer and warm connections with our customer leads to show the dedication and respect with have for our world class coffees.


Taking ownership of your position and being the building blocks for the team is what we are looking for in this position, the means putting the genuine care for the necessary operational tasks, from coffee quality and presentation standards to keeping our stores up to optimal presentation at all times while connecting with our patrons at a welcoming level.

You will work hand in hand with the Senior Leader and be their right hand on the daily operations of your store.

Necessary Qualifications for this Position:

- Demonstrates the ability to consistently produce high-quality Latte Art in each beverage.
- Possesses expertise in dialing in Espresso and PourOver grinders for a flawless extraction.
- Able to take on closing shifts and successfully finish the task in a timely manner.
- Capable of handling closing shifts and completing all tasks efficiently within the allocated time frame.
- Proficient in managing the fast-paced dynamics behind the bar, maintaining a clean and organized workflow while ensuring the delivery of quality drinks with quick turnaround times.
- Food Handlers Certification.


The Boy & The Bear - Coffee Roastery is an equal opportunity employer. We interview and hire applicants of all backgrounds, orientations, expressions, and identities, ensuring a diverse and inclusive workplace. Join us in fostering a welcoming environment where everyone's unique contributions support our mission to craft an exceptional coffee experience for our customers.

• You are passionate for world class specialty coffee.
• Impeccable Customer Service.
• 2 years of experience in the Specialty Coffee industry.
• Solid Latte Art Skills.
• Knows how to dial and make the right variable adjustments for a great espresso shot.
• Reliable on every shift and STRONG WORK ETHICS.
• Detail oriented.
• Problem solver.
• Legacy to our customer experience and product quality is your big priority.
• Flexible schedule and MUST be able to work Saturdays, Sundays, and holidays.
• Food Handlers card required.
• Must work well with others and take initiative.
• Keeping a healthy and amicable work environment is also your priority.

• Makes decisions at the store level and notifies Store Manager as well as ownership.
• Attend to our team members' concerns and solve them effectively.
• Identifies unprofessional and or toxic behaviors within your store team and addresses to keep a positive and safe work environment.
• Leads and reinforces our company’s values and specialty coffee culture between our team to project the same into our customer’s experience.
• Responsible for shift covering when sick days or no show for other team members.
• Knows how to organize your team according to everyone’s strengths for a faster service and consistent product quality.
• Ensures all cafe areas are clean and tidy by creating Daily cleaning schedules for the entire store.
• Always keeps shelves and fridges fully stock and clean.
• Keeps products on the shelves aligned and organized by date.
• Manages raw material by date to avoid/reduce unnecessary waste.
• Solves every unforeseen store task in a timely manner and effectively.
• Maintains safety features and optimal store appearance, FOH, and BOH.
• Order’s turnaround time is always your main priority.
• Ensures every order will be a faster service with a consistent high product quality.
• Ensures that the barista on the register greets every customer immediately in a friendly manner before the customers greet first.
• Attends to customer’s feedback, complaints and finds ways to resolve any situation making sure the customer is finally satisfied.

As a Lead Barista problem solving and taking leadership is crucial for success at TB&TB. Taking ownership of your position and being the building blocks for the team is what we are looking for in this position. You will work hand in hand with the Store's Leader and be their right hand on the daily operations of your store.

Necessary Qualifications for this Position:

- Demonstrates the ability to consistently produce high-quality Latte Art in each beverage.
- Possesses expertise in dialing in Espresso and PourOver grinders for a flawless extraction
- Able to take on closing shifts and successfully finish the task in a timely manner.
- Capable of handling closing shifts and completing all tasks efficiently within the allocated time frame.
- Proficient in managing the fast-paced dynamics behind the bar, maintaining a clean and organized workflow while ensuring the delivery of quality drinks with quick turnaround times.
- Food Handlers Certification.


The Boy & The Bear - Coffee Roastery is an equal opportunity employer. We interview and hire applicants of all backgrounds, orientations, expressions, and identities, ensuring a diverse and inclusive workplace. Join us in fostering a welcoming environment where everyone's unique contributions support our mission to craft an exceptional coffee experience for our customers.

• You are passionate for world class specialty coffee.
• Impeccable Customer Service.
• 2 years of experience in the Specialty Coffee industry.
• Solid Latte Art Skills.
• Knows how to dial and make the right variable adjustments for a great espresso shot.
• Reliable on every shift and STRONG WORK ETHICS.
• Detail oriented.
• Problem solver.
• Legacy to our customer experience and product quality is your big priority.
• Flexible schedule and MUST be able to work Saturdays, Sundays, and holidays.
• Food Handlers card required.
• Must work well with others and take initiative.
• Keeping a healthy and amicable work environment is also your priority.

• Makes decisions at the store level and notifies Store Manager as well as ownership.
• Attend to our team members' concerns and solve them effectively.
• Identifies unprofessional and or toxic behaviors within your store team and addresses to keep a positive and safe work environment.
• Leads and reinforces our company’s values and specialty coffee culture between our team to project the same into our customer’s experience.
• Responsible for shift covering when sick days or no show for other team members.
• Knows how to organize your team according to everyone’s strengths for a faster service and consistent product quality.
• Ensures all cafe areas are clean and tidy by creating Daily cleaning schedules for the entire store.
• Always keeps shelves and fridges fully stock and clean.
• Keeps products on the shelves aligned and organized by date.
• Manages raw material by date to avoid/reduce unnecessary waste.
• Solves every unforeseen store task in a timely manner and effectively.
• Maintains safety features and optimal store appearance, FOH, and BOH.
• Order’s turnaround time is always your main priority.
• Ensures every order will be a faster service with a consistent high product quality.
• Ensures that the barista on the register greets every customer immediately in a friendly manner before the customers greet first.
• Attends to customer’s feedback, complaints and finds ways to resolve any situation making sure the customer is finally satisfied.

In the role of Senior Lead, you hold the authority to direct baristas and make decisions in the absence of the Store Leader. Your responsibilities extend to taking initiative in resolving store issues and maintaining a general sense of responsibility for the overall presentation and operation of the shop. It is crucial to proactively advise the Store Leader of any problems that arise, offering solutions and ensuring that baristas are consistently performing their duties in alignment with expectations.

Your expertise in mastering world-class milk texture, latte art, and espresso extraction is impeccable.

• You are passionate and understand world class specialty coffee.
• Impeccable Customer Service.
• 2 years of experience in the Specialty Coffee industry.
• Solid Milk Texture & Latte Art Skills.
• Detail oriented.
• Problem solver.
• You understand that maintaining the legacy of our customer experience and product quality is your top priority.
• Must be able to work Saturdays, Sundays, and holidays.
• Food Handlers card required.
• You must demonstrate strong leadership skills by working well with others, taking initiative, and providing constructive feedback.
• Maintaining a healthy, friendly, and professional work environment is also a top priority for you.

• VISION AND CULTURE: Embody our code of honor and teach it regularly.
• Participate completely within the leadership team, be an active contributor of ideas
• Set the example for our brand and organization in character, knowledge, and stewardship
• Manifest and teach the vision of Excellence to the team.
• Connect with team members personally to create a positive environment.
• PEOPLE DEVELOPMENT: Coach team to maximize each hour for guest experience and brand growth.
• Assist with execution of training for all staff in store.
• Set goals and holds Team accountable for the execution of their role responsibilities.
• SALES AND PROFITABILITY: Lead a highly productive team to be constantly serving guests and maintaining a clean shop.
• Ensuring all systems are in place and being used to serve guests most efficiently.
• Make decisions on productivity.
• Lead team to build and maintain Food Safety and Cleanliness systems and standards for excellence.
• OPERATIONAL EXCELLENCE: Ensure we are delivering excellence on our service expectations and quality
• Equip the team with clear expectations, skills, resources, and consequences for all operating standards.
• Own operational excellence and effectiveness for the entire team.
• Coach the team to prioritize the guest experience.
• Infuse S.O.U.P (sense of urgency and purpose) and hustle across all shifts.
• FOOD SAFETY: Enforce a culture of vigilance and integrity in regards to food safety
• Ensure team is knowledgeable on any visits regarding food safety.

In the role of Senior Lead, you hold the authority to direct baristas and make decisions in the absence of the Store Leader. Your responsibilities extend to taking initiative in resolving store issues and maintaining a general sense of responsibility for the overall presentation and operation of the shop. It is crucial to proactively advise the Store Leader of any problems that arise, offering solutions and ensuring that baristas are consistently performing their duties in alignment with expectations.

Your expertise in mastering world-class milk texture, latte art, and espresso extraction is impeccable.

• You are passionate and understand world class specialty coffee.
• Impeccable Customer Service & Product Quality Driven
• 2 years of experience in the Specialty Coffee industry.
• Proven Leadership Skills are necessary for this position
• Proven Espresso Extraction Knowledge
• Proven Skills on Milk Texture & Latte Art
• Problem solver.
• Detail oriented.
• You understand that maintaining the legacy of our customer experience and product quality is your top priority.
• Must be able to work Saturdays, Sundays, and holidays.
• Food Handlers card required.
• You must demonstrate strong leadership skills by working well with others, taking initiative, and providing constructive feedback.
• Maintaining a healthy, friendly, and professional work environment is also a top priority for you.

• VISION AND CULTURE: Embody our code of honor and teach it regularly.
• Participate completely within the leadership team, be an active contributor of ideas
• Set the example for our brand and organization in character, knowledge, and stewardship
• Manifest and teach the vision of Excellence to the team.
• Connect with team members personally to create a positive environment.
• PEOPLE DEVELOPMENT: Coach team to maximize each hour for guest experience and brand growth.
• Assist with execution of training for all staff in store.
• Set goals and holds Team accountable for the execution of their role responsibilities.
• SALES AND PROFITABILITY: Lead a highly productive team to be constantly serving guests and maintaining a clean shop.
• Ensuring all systems are in place and being used to serve guests most efficiently.
• Make decisions on productivity.
• Lead team to build and maintain Food Safety and Cleanliness systems and standards for excellence.
• OPERATIONAL EXCELLENCE: Ensure we are delivering excellence on our service expectations and quality
• Equip the team with clear expectations, skills, resources, and consequences for all operating standards.
• Own operational excellence and effectiveness for the entire team.
• Coach the team to prioritize the guest experience.
• Infuse S.O.U.P (sense of urgency and purpose) and hustle across all shifts.
• FOOD SAFETY: Enforce a culture of vigilance and integrity in regards to food safety
• Ensure team is knowledgeable on any visits regarding food safety.

General Manager

Pay: $85,000.00 - $95,000.00 per year + End of the year bonuses Full Time on Site Location: Six (6) stores across Los Angeles, CA. Salary Range: $85,000 - $95,000 annually + End of the year performance bonuses. Reports To: Ownership + CEO Benefits

3 weeks paid accrued vacation Health insurance Paid sick leave (Sick PTO) Employee discounts on coffee and merchandise End-of-year performance bonuses upon KPI achievement Opportunities for growth within a growing company

About Us

The Boy & The Bear is a specialty coffee roastery and café brand where design, culture, and world-class coffee meet presented with intention, care, and love to our patrons. Born in Los Angeles with Colombian and Nordic roots, our work is guided by precision, honesty, and respect for the product, the spaces we build, and the people we serve.
Operating six (6) cafés across Los Angeles and currently going through the process of expansion to San Diego and South Pasadena late by 2016. We roast and serve high-end, single-origin coffees that celebrate craftsmanship and traceability. Each store is designed with purpose reflecting calm, functionality, and a strong sense of place.
Our focus is not on trends but on building something lasting: an experience defined by quality, restraint, and genuine human connection. We aim to create a community of people who love coffee as much as we do, and who value the same level of intentionality and care that we bring to every cup.

The Role

We are looking for a General Manager/COO who believes in and understands our vision, someone capable of translating The Boy & The Bear’s vision into a well-oiled operation for the daily reality of each café. This means turning intention into flawless systems, design into consistency, and culture into measurable motivation and care.

The ideal candidate is financially literate and disciplined, makes decisions with care and awareness of budgets, margins, and long-term health. They understand what refined hospitality looks like and what details make an experience feel elegant, considered, and effortless. They appreciate design not as decoration, but as a language that reflects the core values that aligns with our staff and customers and ultimately creates that magical connection.

Above all, this person is a strong and grounded leader, who puts professionalism at the forefront of strategic thinking, someone who embodies The Boy & The Bear in every action and word, both inside and outside of work. They understand the balance between the needs of the company, the team, and the customer, finding that point where people thrive, the brand grows, and the business remains profitable and strong.


Core Skills & Competencies

Operational Leadership & Systems Thinking: Ability to design, implement, and oversee systems that translate creative vision into consistent, high-performing daily operations across multiple stores.

Financial Literacy & Strategic Budgeting: Deep understanding of P&L management, budgeting, and ROI analysis capable of balancing profitability with brand experience and team well-being.

Refined Hospitality & Customer Experience Insight: Keen sensitivity to detail, environment, and guest emotion; understands how presentation, behavior, and spatial harmony shape customer connection.

Product Quality Oversight & Sensory Awareness: A refined understanding of coffee and culinary craft honoring every step from farm and origin to the moment the cup is served, where extraction, milk texture, and presentation come together with precision and enthusiasm.

Regulatory & Compliance Mastery: Knowledge of labor law, health codes, food handling, safety protocols, and permitting with the rigor to maintain flawless compliance across all locations.

Cultural Alignment & Vision Translation: Proven ability to fully embrace, live, and believe in the company’s vision with authenticity and conviction. Translates ownership’s philosophy into clear operational strategies, aligning teams, communication, and daily execution under one unified brand culture.

Training, Mentorship & Team Development: Proven skill in building capable, confident teams and leaders through coaching, feedback systems, and structured development programs that strengthen craft and leadership.

Professional Integrity & Ethical Judgment: Maintains composure, neutrality, fairness, and confidentiality. Upholds respectful boundaries and exemplifies professionalism that reflects the company’s integrity.

Design Sensibility & Aesthetic Awareness: Proven ability to see and feel design as both a functional and emotional language. Lives and breathes aesthetics finding meaning in color, shape, and spatial harmony and effectively communicates that sensibility to the team through clear, practical methods.

Ensures every store embodies The Boy & The Bear’s intentional, minimalist, and calm identity. Focus, Presence & Commitment: Demonstrates unwavering dedication to The Boy & The Bear’s operational, cultural, and financial success. Fully present, decisive, and engaged in daily leadership.

COO Performance Framework
Promise of the Position:

Context: Ownership operates at a strategic level, setting the vision and guiding long-term direction.

The Chief Operating Officer is entrusted with full responsibility for translating that vision into daily operational excellence, financial health, and cultural integrity across all cafés and production spaces.

Every decision in this role and company-wide should reflect The Boy & The Bear’s core values and our guiding principle: “To find balance where the company’s goals, our customers’ experience, and our team’s well-being meet and overlaps” That intersection is where the right balance is found while our vision comes to life.

Ideal Candidate

10+ years of leadership experience in specialty hospitality, fine dining, or design-focused retail. Proven ability to manage multi-location operations and financial performance. Skilled in systems building, team development, and operational scaling. Strong design sensibility and understanding of refined customer experiences. Calm under pressure, fair in decision-making, and consistent in execution. Deep respect for coffee, craft, and culture.

The Spirit of the Role

This role requires both vision and structure. It’s about leading through clarity, protecting what makes the brand special, and ensuring that excellence is felt in every detail from the first customer interaction to the last espresso of the day.
We’d love to hear from you if you’re ready to lead with intention, a proactive mind and calm precision.

At The Boy & The Bear, we’re looking for someone who has already proven their ability to grow teams, elevate systems, and protect what makes our brand meaningful. If you understand how to balance financials with structure and the fair needs of our customers, our staff and our brand, we’d love to meet you.

We are an equal-opportunity employer: We celebrate diversity and welcome applicants from all backgrounds, identities, and cultures. What matters most to us are your skills, your integrity, your passion for world class coffee and your alignment with our core values.

• 10+ years of leadership experience in specialty hospitality, fine dining, or design-focused retail.
• Proven ability to manage multi-location (10+) operations and with an excellent financial performance.
• Skilled in systems building, team motivation/development, and operational scaling.
• Strong design sensibility and understanding of refined customer experiences.
• Strong design sensibility and understanding of refined customer experiences.
• Calm under pressure, fair in decision-making, and consistent in execution.
• Extensive knowledge in business compliance
• Deep appreciation for coffee, craft, and culture.

• Operational Excellence: Oversee all cafés to ensure consistency, efficiency, and profitability. Create and refine systems that bring precision and rhythm to daily operations. Monitor performance and implement solutions that sustain long-term growth.
• Financial Leadership: Manage budgets, P&Ls, and cost controls to maintain financial health across all locations. Identify opportunities for efficiency and margin improvement while preserving quality. Negotiate vendor agreements and lead cost management with foresight and structure.
• Brand Integrity & Experience: Safeguard The Boy & The Bear’s aesthetic and cultural standards in every space. Maintain alignment across design, presentation, service, and product quality. Conduct ongoing evaluations to ensure every café embodies our calm, intentional environment.
• Team Leadership & Culture: Lead with empathy and structure, creating accountability while nurturing professional growth.
  Build leaders who uphold standards naturally through discipline and example. Maintain clarity and communication between teams, reinforcing company-wide cohesion.
• Product & Craft: Work closely with the Coffee Director to ensure every product expresses quality and consistency.
  Elevate training standards for extraction, presentation, and service rituals. Integrate product knowledge, sensory awareness, and hospitality as part of team culture.